Welcome to Instant Win Competitions’ Privacy Policy.
At Instant Win Competitions, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you use our website or take part in our competitions.
It also outlines your rights under UK data protection law and how you can exercise them.
1. Important Information
Purpose of This Policy
This Privacy Policy provides details on how Instant Win Competitions (“we”, “our”, “us”) collects and processes your personal data when you use our website, including when you:
Enter a prize draw or competition.
Create an account with us.
Sign up for our newsletter.
Purchase tickets or related services.
This website is not intended for children, and we do not knowingly collect data relating to children.
Please read this Privacy Policy carefully alongside any additional notices we may provide on specific occasions. This policy supplements those notices and does not override them.
Who We Are
Instant Win Competitions is the controller and responsible for your personal data.
We have appointed a Data Privacy Manager to oversee questions relating to this policy. If you have any concerns, please contact us:
Data Privacy Manager
📧 Email: Hello@InstantWinCompetitions.uk
You have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK’s data protection authority (www.ico.org.uk). However, we would appreciate the chance to resolve your concerns before you approach the ICO, so please contact us first.
Updates to This Policy
We review our Privacy Policy regularly. This version was last updated on 21/08/2025
Please ensure we have your most up-to-date personal information so we can provide accurate services.
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on these may allow third parties to collect or share data about you. We are not responsible for their privacy practices, and we recommend reading their policies before providing any personal information.
2. The Data We Collect
We may collect the following categories of personal data:
Identity Data – name, username, title, date of birth, gender.
Contact Data – billing address, delivery address, email, phone number.
Financial Data – bank account details, payment card information.
Transaction Data – details of your payments and purchases.
Technical Data – IP address, login details, browser type/version, device information.
Profile Data – account details, competition entries, interests, survey responses.
Usage Data – information about how you use our website and services.
Marketing & Communications Data – your preferences for receiving updates and offers.
We also collect aggregated statistical data which does not identify you personally.
We do not collect special category data (such as health, religion, or political opinions) or data about criminal convictions.
If you win a prize, we may require additional details to fulfil the award — these will only be requested at that time.
3. How We Collect Your Data
We collect data in several ways, including:
Direct interactions – when you create an account, purchase tickets, enter competitions, or contact us.
Automated technologies – when you browse our website, we collect technical data using cookies, logs, and tracking tools.
Third parties – such as payment providers, delivery services, advertising networks, and analytics platforms (e.g., Google Analytics).
For more details, see our Cookie Policy.
4. How We Use Your Personal Data
We use your personal data only when permitted by law. Most commonly, we process your data to:
Register you as a customer.
Process ticket purchases and deliver services.
Manage payments and recover debts.
Notify you of changes to our terms or policies.
Allow you to enter prize draws or competitions.
Deliver marketing communications (where you have not opted out).
Analyse website use to improve our services.
Administer security, fraud prevention, and business operations.
We may also contact winners for publicity purposes. Participation is voluntary, but please note that in some cases we may be legally required to share winner details with regulators (e.g., the Advertising Standards Authority).
You can opt out of marketing communications at any time.
5. Sharing Your Data
We may share your personal data with:
Trusted third-party service providers (e.g., IT, payment, and delivery partners).
Professional advisers (lawyers, auditors, insurers, bankers).
Regulators and legal authorities (e.g., HMRC, ASA).
In the event of a merger, sale, or business restructuring, new owners may use your data in the same way as described in this policy.
We require all third parties to respect the security of your data and process it only for agreed purposes.
6. International Transfers
Some of our service providers are based outside the UK, meaning your data may be transferred internationally. Whenever we transfer your data, we ensure it is protected by appropriate safeguards, such as approved contractual clauses.
7. Data Security
We use strong security measures to prevent your data from being lost, misused, or accessed unlawfully. Access is limited to staff and partners with a legitimate business need, all bound by confidentiality obligations.
We also have procedures in place to handle potential data breaches. If legally required, we will notify you and the relevant authorities.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.
In some cases, we may anonymise data for research or statistical purposes, in which case it will no longer be linked to you.
9. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data (in certain circumstances).
Object to the processing of your data where we rely on legitimate interest.
Request restriction of processing.
Request the transfer of your data to another party.
Withdraw consent at any time (where processing is based on consent).
We usually respond within one month. No fee is required unless your request is excessive or unfounded.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact our Data Privacy Manager:
📧 Email: Hello@InstantWinCompetitions.uk
🔒 Instant Win Competitions – Your trust, your privacy, your protection.