How does instant win competitions work?
Instant win competitions feature predetermined winning ticket numbers published on the competition page. If your ticket matches one of those numbers, you win immediately—cha-ching!
When is the draw?
With instant win competitions there is no draw, the competitions are live and ready for tickets to be purchased. If your ticket number matches the prizes ticket number, you win and the competition is over. There is no need to wait for a live draw to take place.
How is the winner selected?
The winner who purchaes a ticket with the winning ticket number will be the winner of the competition.
What happens if a competition doesn’t sell out?
Every instant win competition will remain on the site until a lucky winner matches the prizes ticket number.
How do I find my ticket number?
You’ll see your ticket number:
On the confirmation page after purchase.
In your confirmation email.
In your account dashboard under “My Tickets.”
What are my chances of winning?
Odds depend on the number of entries sold. For example, if there are 1,000 tickets and you buy one, your odds are 1 in 1,000. Buying more increases your chances proportionally.
What payment methods are accepted?
We accept all major credit/debit cards and popular digital wallets like Apple Pay and Google Pay. Payments are processed securely.
Will I get a confirmation email?
Yes! Once your ticket is purchased, you’ll receive a confirmation email containing your ticket number. Be sure to check your spam/junk folder if it doesn’t appear in your inbox.
Can I enter from outside the UK?
Our competitions are tailored for UK participants only, due to variations in international competition laws.
Can I get a refund?
Generally, ticket purchases are final and non-refundable—even if you lose or are disqualified—unless otherwise stated in the terms and conditions.
How will I know if I’ve won?
We notify winners via email or SMS. Results are also posted on our website.
I have a question which is not listed above?
We welcome you to contact us for any questions or queries that you have.